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Delivery & return

Here is the translation of the provided text into English:

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**Effective as of 10/03/2024**

**ARTICLE 1 - Scope**

These General Terms and Conditions of Sale (hereinafter referred to as "GTC") apply, without restriction or reservation, to all sales concluded by the Seller with individuals and legal entities ("Customers" or "Client") wishing to purchase original works created by "artist" Auriane Phillippon or art prints created by a duly authorized third party offered for sale ("Products") by the artist on the website www.aurianestudio.com.

The main characteristics of the Products, including specifications, illustrations, and indications of dimensions or capacity, are presented on the website www.aurianestudio.com, which the customer is required to review before placing an order.

The selection and purchase of a Product are the sole responsibility of the Client.

Product offers are valid within the limits of available stock, as specified when placing the order.

These GTC are accessible at any time on the website www.aurianestudio.com and will prevail over any other document.

The Client acknowledges having read and accepted these GTC by ticking the box provided for this purpose before initiating the online ordering process on the website www.aurianestudio.com.

Unless proven otherwise, the data recorded in the artist’s computer system constitutes proof of all transactions concluded with the Client.

The artist’s contact details are as follows:

Phillippon Auriane  
192 rue de l'école, La Batie, 04120 Peyroules  
SIRET: 80841110200029  
Email: aurianestudio@gmail.com  
Phone: 07 69 52 08 71  
VAT Number: FR33808411102

The Products presented on the website www.aurianestudio.com are offered for sale in France, European countries, and worldwide.

In the case of an order to a country other than mainland France, the Client is the importer of the concerned Products.

For all Products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice.

Customs duties or other local taxes or import duties may be required. They will be borne solely by the Client and are the Client's responsibility.

**ARTICLE 2 - Prices**

The Products are provided at the current rates listed on the website www.aurianestudio.com at the time of order registration by the artist.

Prices are net, with invoicing done excluding VAT in accordance with the tax legislation applicable to the micro-enterprise regime (Article 293B of the General Tax Code).

Prices include any discounts granted by the artist on the website www.aurianestudio.com.

These prices are firm and non-revisable during their validity period, but the Seller reserves the right to change prices at any time outside the validity period.

Prices do not include processing, shipping, transportation, and delivery fees, which are billed in addition, under the conditions indicated on the site and calculated prior to placing the order.

The payment requested from the Client corresponds to the total amount of the purchase, including these fees.

An invoice is issued by the artist and provided to the Client upon delivery of the ordered Products.

**ARTICLE 3 - Orders**

It is the Client’s responsibility to select on the website www.aurianestudio.com the Products they wish to order, according to the following procedures:

The Client chooses a Product, adds it to their cart, which they can modify or remove before validating their order and accepting these General Terms and Conditions of Sale.
The Client then enters their details or logs into their account and selects the delivery method.
After validating the information, the order will be considered final and will require payment from the Client as specified.

Product offers are valid as long as they are visible on the site, within the limits of available stock.

The sale will only be considered valid after full payment of the price. It is the Client’s responsibility to check the accuracy of the order and to immediately report any errors.

Any order placed on the website www.aurianestudio.com constitutes the formation of a distance contract between the Client and the artist.

The artist reserves the right to cancel or refuse any order from a Client with whom there is a dispute regarding the payment of a previous order.

Any cancellation of the order by the Client can only be made before the delivery of the Products (regardless of the provisions related to the legal right of withdrawal).

**ARTICLE 3 Bis - Client Area - Account**

To place an order, the Client is invited to create an account (personal space).

To do this, they must register by filling out the form provided at the time of their order and commit to providing truthful and accurate information regarding their identity and contact details, including their email address.

The Client is responsible for updating the information provided. It is noted that they can modify or unsubscribe by sending an email to: aurianestudio@gmail.com. This will be effective within a reasonable timeframe.

In case of non-compliance with the General Terms and Conditions of Sale and/or use, the website www.aurianestudio.com may suspend or close a Client’s account after an electronic notice has been sent and remained unanswered.

Any account deletion, for whatever reason, results in the complete removal of all personal information of the Client.

Any event due to force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in case of maintenance does not engage the artist’s responsibility.

**ARTICLE 4 - Payment Conditions**

The price is paid via secure payment, according to the following methods:

- Payment by credit card
- Payment through PayPal or PayPal 4x
- Payment by bank transfer to the artist’s bank account (details provided to the Client when placing the order)

The price is payable in full by the Client on the day of order placement.

However, when indicated on the website www.aurianestudio.com, the Client can pay in 10 equal installments upon purchasing a product valued at €1000 or more by following the payment links sent by email each month until full payment is made.

In this case, in the event of delayed payment and payment of the amounts due by the Client beyond the specified deadlines, and after the payment date indicated on the invoice sent to them, late payment penalties calculated at the legal rate applicable to the total price (including VAT) on the invoice will automatically and rightfully accrue to the Seller, without any formalities or prior notice.

Payment delay will result in the immediate enforceability of the total amounts due by the Client, without prejudice to any other action the artist may be entitled to take against the Client.

Additionally, the artist reserves the right, in case of non-compliance with the payment conditions mentioned above, to suspend or cancel the delivery of ongoing orders placed by the Client.

Payment data is exchanged in encrypted mode through the protocol defined by the approved payment provider for transactions on the website www.aurianestudio.com.

Payments made by the Client will only be considered final after the artist has received the full amounts due.

The artist is not obliged to deliver the ordered Products if the Client does not pay the full price under the above conditions.

**ARTICLE 5 - Deliveries**

The Products ordered by the Client will be delivered in mainland France or internationally.

As a small business, delivery times may take up to 15 days, whether for sending original works or prints, to the address provided by the Client at the time of ordering on the site, unless otherwise specified in the Product description or in the case of a custom order.

Delivery is defined by the transfer to the Client of physical possession or control of the Product. Unless otherwise specified or in the case of unavailability of one or more Products, the ordered Products will be delivered in one go.

The artist commits to making their best efforts to deliver the Products ordered by the Client within the aforementioned deadlines.

If the ordered Products have not been delivered within 7 days after the indicated delivery date, for any reason other than force majeure or Client fault, the sale may be canceled at the Client’s written request under the conditions provided by Articles L 216-2, L 216-3, and L241-4 of the Consumer Code. The amounts paid by the Client will then be refunded no later than fourteen days following the date of contract cancellation, excluding any compensation or deduction.

Deliveries are handled by an independent carrier, to the address mentioned by the Client during the order and to which the carrier can easily access.

When the Client has arranged for a carrier of their choice, delivery is deemed complete once the Products ordered by the artist are handed over to the carrier who accepts them without reservation. The Client acknowledges that it is the carrier's responsibility to make the delivery and has no recourse against the artist in case of delivery failure of the transported goods.

The Seller also offers free pickup from one of their workshops: 4 rue Marguerite Audoux, 58640 Varennes-Vauzelles or 192 rue de l'école, La Bâtie, 04120 Peyroules.

In case of specific requests from the Client regarding packaging or transport conditions of the ordered Products, duly accepted in writing by the Seller, the associated costs will be subject to a specific additional invoice, based on a quote previously accepted in writing by the Client.

The artist commits to taking photos of the packages before delivery and cannot be held responsible for any potential damage related to transport.

The Client is required to check the condition of the delivered Products. They have a period of 2 days from the delivery to make any claims by email to aurianestudio@gmail.com, accompanied by all relevant evidence (photos in particular). After this period, we will not be able to assist in making a claim with the delivery services.

**ARTICLE 6 - Transfer of Ownership**

Ownership of the Products from the artist to the Client will only be transferred after full payment of the price by the Client, regardless of the delivery date of the Products.

**ARTICLE 7 - Right of Withdrawal**

In accordance with the law, the Client has a right of withdrawal

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